DOES THRIVE HAVE SHOWERS?
Yes! Complimentary showers, towel service and natural body care products are included in your experience.
HOW DO I SIGN UP FOR A CLASS?
Sign up one of two ways: register online here or simply show up 15 minutes before class!
CAN I PAY WITH A CHECK?
Sorry, we do not accept checks for payment.
WHAT IS THE CANCELLATION POLICY?
To receive class credit when you cancel a reservation, you must cancel at least 1 hour prior to your scheduled class. Reservations not canceled 2 hour in advance will be forfeited and no refund or credits will be issued. No-shows with unlimited passes will be charged a $5 no-show fee.
WHAT IS YOUR INCLEMENT WEATHER POLICY?
In general, Thrive follows the Santa Fe Public School system; if the schools are canceled or on a two hour delay, 6am classes will be canceled and the studio will open at 8am. Whenever classes are canceled, our website, Facebook page and MindBodyOnline schedule will reflect these cancelations. Participants pre-registered for canceled classes will be notified via email.
CAN MY KIDS HANG OUT AT THE STUDIO WHILE I AM IN CLASS?
Sorry, but Thrive does not provide childcare. Thrive reserves the right to allow minors to use our facilities upon discretion of management and after an adult parent or guardian has signed a waiver. Children under 14 must take class accompanied by adult parent or guardian. Adult parent or guardian is fully responsible for child at all times. No unattended children allowed.
IS THERE A LOST AND FOUND?
Yes, as a courtesy, we keep found items in our back room for a short period of time. Thrive reserves the right to dispose of items deemed unsafe or unsanitary. Thrive is not responsible for any lost or damaged items that clients choose to bring into the studio. We strongly encourage clients to leave all valuables in their vehicles or at home.
All sales are final; no refunds for cash or credit will be provided after the purchase of a Santa Fe Thrive class package. If you choose not to continue your Santa Fe Thrive class package, you are not eligible for a refund. Drop-In Classes expire one month after date of purchase; 5 Class Packages expire 6 weeks after purchase; 10 Class Packages expire 3 months after purchase; and 20 Class Packages expire 6 months from date of purchase. Unlimited Passes and Memberships are valid through contract date.
All merchandise sales are final. Refunds for merchandise will only be provided in the form of a store credit or exchange in the case of a fault. No refunds for cash.